what we do

We fix revenue leaks to maximise conversion & retention via data analytics, AI, & automation to build a revenue compounding machine.

the real problem

Agencies and teams each own a channel like ads, email, social. Each one optimises their piece and hands it back.

Tools meant to compound revenue like CRM, ERP, WhatsApp platforms, loyalty systems, and the commerce stack require a level of expertise and orchestration that most teams never apply across the full customer journey.

Boltworks stitches together every tool, every signal, every customer moment into revenue. And owns the outcome.

We use data science, AI, and automation to stitch every touchpoint across the lifecycle into one system that compounds revenue.

Then we design the fix. And if you want, we build it for you with our fee tied to your results.

OUR SERVICES

One revenue maximization flow. Six interconnected capabilities.

01 Customer Insights

Understand what your customers want, where they struggle, and which gaps are costing you the most revenue.

Customer research & interviews
Stakeholder research
Data analytics & behavioural analysis
UX & heatmap audits
Customer journey mapping
Benchmarking & competitive analysis

02 UX & Conversion

Improve how customers discover, evaluate, and purchase, so more of your traffic turns into completed revenue.

UX audits & friction analysis
Product page optimisation
Navigation & site structure
Checkout flow improvements
Merchandising & search
A/B testing & experimentation

03 CRM & Retention

Design the journeys, automations, and communication flows that bring customers back and grow lifetime value.

CRM segmentation & setup
Lifecycle campaign design
Email & WhatsApp automation
Post-purchase journey design
Loyalty programme design
Win-back & re-engagement flows

04 Service Experience

Improve support and post-purchase experiences to reduce friction, build trust, and keep customers coming back.

Support workflow design
Chatbot & automation setup
Self-service & FAQ systems
Returns & resolution process design
CSAT & service performance tracking

05 Commerce Architecture

Connect the platforms, tools, and workflows your business runs on so everything works as one coordinated system.

Tech stack audit & recommendations
Platform integrations (Shopify, ERP, POS)
Data infrastructure & pipelines
Vendor selection & onboarding
Omnichannel system design

06 AI, Analytics & Automation

Use data, customer signals, and automation to make smarter decisions and drive better performance across the journey.

Revenue diagnostics & dashboards
Cohort & funnel analysis
Automation strategy & implementation
AI-powered personalisation
Experimentation frameworks
Growth reporting & insights

Want to find where your revenue is leaking?

Our process starts with a diagnostic conversation, not a sales pitch.

BOOK A DIAGNOSTIC CALL