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BoltWorks is your customer experience, data, and digital growth partner helping you turn every customer touchpoint into a business win.
From first attraction to conversion, retention, and lasting loyalty, we use insight and technology to drive results at every step of the journey.
CX Strategy & Design
Blueprint, design, and optimize every step of your customer journey for lasting impact.
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Experience Strategy & User Research
Insights, personas, empathy mapping, journey mapping, competitive analysis, CX audits, GTM, brand positioning
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Customer Experience Design
Omnichannel UX, service design, interface flows, microcopy, segmentation, usability testing, design systems
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Website Design & Conversion Optimization
UX/UI, responsive design, CRO, landing pages, performance analytics, A/B testing, web architecture
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Digital Product Design
Product strategy, app/web app, prototyping, MVP, feature roadmap, full-stack, user feedback
Our 7-step INSIGHT approach combines deep customer insight, data-driven design, and the latest technology to solve real business problems—turning every digital interaction into measurable growth.
01
I — Identify the Moments That Matter
02
N — Nail the Experience Design
03
S — Synchronize Tech & Teams
04
I — Implement AI & Automation
05
G — Grow With Data & Analytics
06
H — Humanize Every Interaction
06
T — Track, Learn, and Evolve
Our results speak louder than words
2x-4x
conversion lift
30%+
drop in churn
120+
brands transformed
100+
customer journeys optimised
Every project, a new challenge solved. Discover how we turn strategy and tech into measurable wins for leading brands.
Fresh ideas, actionable insights. Read the BoltWorks blog for what’s next in CX, tech, and growth.