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Abstract

Stop Losing Customers to Missed Moments

We find, fix, and fuel your growth with data, tech, and deep customer insight.

BoltWorks is your customer experience, data, and digital growth partner helping you turn every customer touchpoint into a business win.

 

From first attraction to conversion, retention, and lasting loyalty, we use insight and technology to drive results at every step of the journey.

CX Strategy & Design

Blueprint, design, and optimize every step of your customer journey for lasting impact.

  • Experience Strategy & User Research
    Insights, personas, empathy mapping, journey mapping, competitive analysis, CX audits, GTM, brand positioning

  • Customer Experience Design
    Omnichannel UX, service design, interface flows, microcopy, segmentation, usability testing, design systems

  • Website Design & Conversion Optimization
    UX/UI, responsive design, CRO, landing pages, performance analytics, A/B testing, web architecture

  • Digital Product Design
    Product strategy, app/web app, prototyping, MVP, feature roadmap, full-stack, user feedback

Our 7-step INSIGHT approach combines deep customer insight, data-driven design, and the latest technology to solve real business problems—turning every digital interaction into measurable growth.

01

I — Identify the Moments That Matter

02

N — Nail the Experience Design

03

S — Synchronize Tech & Teams

04

I — Implement AI & Automation

05

G — Grow With Data & Analytics

06

H — Humanize Every Interaction

06

T — Track, Learn, and Evolve

Our results speak louder than words

2x-4x

conversion lift

30%+

drop in churn

120+

brands transformed

100+

customer journeys optimised

Every project, a new challenge solved. Discover how we turn strategy and tech into measurable wins for leading brands.

Fresh ideas, actionable insights. Read the BoltWorks blog for what’s next in CX, tech, and growth.

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